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Flaucher, M.* ; Berzins, S.* ; Jaeger, K.M.* ; Nissen, M.* ; Rolny, J.* ; Trißler, P.* ; Eckl, S.* ; Eskofier, B.M. ; Leutheuser, H.*

Perception and evaluation of a knowledge transfer concept in a digital health application for patients with heart failure: Mixed methods study.

JMIR Hum. Factors 12:e56798 (2025)
Verlagsversion DOI PMC
Open Access Gold
Creative Commons Lizenzvertrag
BACKGROUND: Digital health education can enhance the quality of life of patients with heart failure by providing accessible and tailored information, which is essential for effective self-care and self-management. OBJECTIVE: This work aims to develop a mobile health knowledge transfer concept for heart failure in a user-centered design process grounded in theoretical frameworks. This approach centers on enhancing the usability, patient engagement, and meaningfulness of mobile health education in the context of heart failure. METHODS: A user-centered design process was employed. First, semistructured stakeholder interviews were conducted with patients (n=9) and medical experts (n=5). The results were used to develop a health knowledge transfer concept for a mobile health app for heart failure. This concept was implemented as a digital prototype based on an existing German mobile health app for patients with heart failure. We used this prototype to evaluate our concept with patients with heart failure in a study composed of user testing and semistructured patient interviews (n=7). RESULTS: Stakeholder interviews identified five themes relevant to mobile health education: individualization, content relevance, media diversity, motivation strategies, and trust-building mechanisms. The evaluation of our prototype showed that patients value the adaptation of content to individual interests and prior knowledge. Digital rewards such as badges and push notifications can increase motivation and engagement but should be used with care to avoid overload, irrelevance, and repetition. CONCLUSIONS: Our findings emphasize the importance of tailoring mobile health education to the specific needs and preferences of patients with heart failure. At the same time, they also highlight the careful implementation of motivation strategies to promote user engagement effectively. These implications offer guidance for developing more impactful interventions to improve health outcomes for this population.
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Publikationstyp Artikel: Journalartikel
Dokumenttyp Wissenschaftlicher Artikel
Korrespondenzautor
Schlagwörter Development ; Digital Literacy ; Digital Health App ; Health Literacy ; Heart Failure ; Mhealth App ; Mixed Methods Study ; Patient Engagement ; Usability ; User Centered Deign ; User-centered Design; Self-care; Cognitive Impairment; Literacy; Outcomes; Ehealth; Era
ISSN (print) / ISBN 2292-9495
e-ISSN 2292-9495
Zeitschrift JMIR Human Factors
Quellenangaben Band: 12, Heft: , Seiten: , Artikelnummer: e56798 Supplement: ,
Verlag JMIR Publications Inc.
Verlagsort 130 Queens Quay East, Unit 1100, Toronto, On M5a 0p6, Canada
Nichtpatentliteratur Publikationen
Begutachtungsstatus Peer reviewed
Institut(e) Institute of AI for Health (AIH)
Förderungen Friedrich-Alexander Universitat Erlangen-Nurnberg
Deutsche Forschungsgemeinschaft
Bavarian State Ministry of Health and Care